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Helping consumers who feel cheated by a company

We continue to follow up on what consumers can do if they feel cheated by a company. We told you about a Sheboygan couple who tried to take a hot air balloon ride for five years, and it was canceled every time. Ran Hoth is President and CEO of the Wisconsin Better Business Bureau. He was on Live at 4, and told us what customers can do if a company goes belly-up.

Source: WTMJ- Milwaukee, WI